Privacy Policy
Last updated: November 11, 2026
This policy explains what personal data Ho Chi Minh Night Market Private Food Tours (“we”) collects when you use nightmarkethochiminh.com or book a tour, why, who sees it and how long we keep it. We follow Vietnamese personal data protection law.
1. What we collect
When you book or message us: your name, email address, WhatsApp number, tour date, group size, the hotel for pickup, the ages of any children (to apply the group-size rule), dietary needs and allergies, and anything you write in the booking notes or messages.
When you pay: card and PayPal payments are processed by the payment provider. We see the amount, the result and the last digits of the card; we never see or store full card numbers. The same applies whether you pay in full or pay a 30% deposit.
When you browse: our web host records technical data such as IP address, browser and pages requested, to keep the site running and secure. We do not use analytics or advertising tracking (see our Cookie Policy).
2. Why we use it
To arrange and run your tour, to send confirmations and answer questions, to rebuild your menu around dietary needs and allergies, to process payments and refunds, and to keep the accounting records the law requires. We do not sell your data and do not use it for advertising.
3. Who we share it with
Your guide, driver and our licensed partner operator: your name, WhatsApp number, number of guests, pickup hotel and time, dietary needs and allergies, and — if you chose to pay the balance in cash — the amount still due on the day.
Service providers that run the site and bookings: our web host; the card payment provider and PayPal; Google, which delivers our booking emails; WhatsApp (Meta), when you message us there; and Google Fonts, which receives your IP address when the site loads its typefaces. Some of these providers process data outside Vietnam under their own safeguards.
We share data with authorities only when the law requires it.
4. How long we keep it
| Data | Kept for |
|---|---|
| Booking and payment records (invoices, amounts, dates) | Up to 10 years, as Vietnamese accounting law requires |
| WhatsApp and email conversations about a booking | 24 months after your tour |
| Dietary needs and allergy notes | Deleted 90 days after your tour |
| Enquiries that did not become a booking | 12 months after the last message |
| Server logs kept by our host | Up to 90 days |
5. Your rights
You can ask to see the data we hold about you, correct it, have it deleted (except records we must keep by law), or withdraw consent for anything based on consent. Email [email protected] and we reply within 30 days.
6. Security
The site runs over HTTPS, admin access is limited to the people who run the business, and payment details stay with the payment providers.
7. Children
We do not knowingly collect data from children. Parents give us the ages of children in the group only so the tour can be planned.
8. Changes and contact
If this policy changes we update the date at the top of this page. Questions: WhatsApp +84 368 938 081 (24/7, usually within minutes) · [email protected] · Ho Chi Minh Night Market Private Food Tours, Ben Thanh Ward, Ho Chi Minh City, Vietnam.